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Sunday, 5 June 2011

CCIE VOICE RACK Lab Exam Blueprint

Written Exam Blueprint

    1. Codecs/Regions
    2. Redundancy (CM Groups/Device Pool)
    3. Dial Plan: Gatekeeper, SIP Proxy, Route Patterns, Route Groups, Route Lists, Digit Manipulation and Digit Analysis
    4. Music On Hold
    5. Conferencing (Audio and Video)
    6. Transcoding
    7. Media Termination Points
    8. CM Features: Extension Mobility, IPMA, Attendant Console, Call Park, Pickup
    9. Phone Settings
    10. CTI, TAPI and JTAPI Interface


  • QoS
    1. Link Efficiency: LFI, MLPPP, FRF.12, cRTP, VAD
    2. Classification and Marking
    3. Congestion Management: Queuing
    4. CAC: RSVP, GK
    5. Traffic Policing and Shaping
    6. LAN QoS
    7. CM CAC and GK. Hub and Spoke/Fully Meshed MPLS


  • Telephony Protocols
    1. SCCP
    2. RTP & cRTP
    3. MGCP
    4. SIP
    5. H323
    6. Analog and TDM Signaling


  • Unity
    1. Integration
    2. MWI, SMDI
    3. DPA
    4. Call Handlers
    5. Unified Messaging
    6. VPIM


  • IOS IP Telephony Skills
    1. SRST
    2. CME
    3. CUE


  • IP IVR/IPCC Express
    1. Speech Recognition
    2. ICD Functions
    3. Database Lookups
    4. VXML


  • Security
    1. DHCP Snooping
    2. MCS OS Hardening
    3. Phone Authentication and Encryption
    4. TCP/UDP Port List
    5. Firewalls and Application Layer Gateways (ALG)
    6. NAT


  • Infrastructure Protocols
    1. DNS
    2. TFTP
    3. NTP
    4. Inline Power: Cisco and 802.3af


  • Application Protocols

    1. IP Multicast
    2. Video
    3. Fax and Modem
    4. Operations and Network Management   


    Lab Exam v3.0 Blueprint



    1. Basic Campus Design
      1. DHCP, TFTP
      2. Catalyst voice and data VLAN configuration
      3. Catalyst VTP configuration

    2. Call Manager and Call Manager Express Configuration
      1. Phone registration
      2. Phone configuration

    3. Voice Gateway and Signaling
      1. Analog and digital voice protocols: analog FXS, FXO-M1, T1, E1, PRI, CAS, R2
      2. VoIP protocols: H323, MGCP, SCCP, SIP, RAS

    4. Call Routing
      1. CCM route patterns (@ wildcard not tested)
      2. CCM route preference and redundancy
      3. IOS dial peers
      4. Digit manipulation and translation

    5. Voice CODEC
      1. G711ulaw, G711alaw, G729, G723

    6. Call Admission Control
      1. Location-based
      2. RAS-based

    7. High Availability Features
      1. SRST
      2. AAR

    8. Media Resource Management
      1. Conference bridge software and hardware
      2. Transcoder
      3. MTP
      4. MOH

    9. QoS Considerations
      1. L2/L3 classifications and policing
      2. Queuing mechanisms
      3. LFI
      4. Catalyst switch QoS

    10. Unified Messaging
      1. Unity voicemail integration
      2. Unity administration

    11. CRS/IPCC Express Application
      1. Default script configuration and integration
      2. Custom script configuration and integration

    12. Call Manager Voice Applications
      1. Any native applications to Call Manager, examples are extension mobility, attendant console, IPMA

    13. Supplementary Services

      1. Directory Services and Integration

        1. Fax
          1. Fax pass-through
          2. Fax relay




        CCIE Voice Lab v3.0 Reading List


        1. Cisco CallManager Fundamentals
        2. Cisco Catalyst QoS: Quality of Service in Campus Networks (paperback)
        3. Cisco Frame Relay Solutions Guide (Chin, ISBN# 1587051168)
        4. Cisco IP Telephony (Lovell, ISBN# 1587050501)
        5. Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization
        6. Cisco Voice Gateways and Gatekeepers
        7. Cisco Voice over Frame Relay, ATM, and IP (McQuerry, Foy, McGrew, ISBN# 1578702275)
        8. Configuring CallManager and Unity: A Step-by-Step Guide
        9. Deploying Cisco Voice over IP Solutions
        10. Troubleshooting Cisco IP Telephony (Giralt, Hallmark, Smith, ISBN# 1587050757)
        11. Troubleshooting Cisco IP Telephony
        12. Voice over IP Fundamentals
        13. Voice-Enabling the Data Network: H.323, MGCP, SIP, QoS, SLAs, and Security





        CCIE Voice Lab v3.0 Equipment and Software List

        Passing the CCIE Voice Lab Exam requires a depth of understanding difficult to obtain without hands-on experience. Early in your preparation, you should arrange access to the equipment listed below:

        Lab Equipment:

        1. Cisco MCS-7845 Media Convergence Servers
        2. Cisco 3825 Series Integrated Services Routers (ISR)
        3. Cisco 2821 Series Integrated Services Routers (ISR)
        4. ISR Modules and Interface Cards+ VWIC2-1MFT-T1/E1
              -  PVDM2
              -  HWIC-4ESW-POE
              -  NME-CUE
        5. Cisco Catalyst 3750 Series Switches
        6. IP Phones and Soft Clients

        Software Versions

                Any major software release which has been generally available for six months is eligible for testing in the CCIE Voice Lab Exam.
          • Cisco Unified Communications Manager 7.0
          • Cisco Unified Communications Manager Express 7.0
          • Cisco Unified Contact Center Express 7.0
          • Cisco Unified Presence 7.0
          • Cisco Unity Connection 7.0
          • All routers use IOS version 12.4T Train.
          • Cisco Catalyst 3750 Series Switches uses 12.2 Main Train

        Network Interfaces

        1. Fast Ethernet
        2. Frame Relay

        Telephony Interfaces

        1. T1
        2. E1



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